Dear customer, your warranty claim will be assessed by our Technical Support Team. In order for us to provide a speedy response, we
    would like to ask you complete the information requested and return by email to technical@cnunited.com.my, failure to do this may
    invalidate your warranty. If you have any questions or require further support please contact us on 03-5192 3922.

    This infomation will be used only to evaluate your claim and will not be used for marketing purpose.

    Product Information

    Description of Product Failure / Defect


    Warranty is on parts only against manufacturing defects excepts for wear and tear parts, fuse, gasket, glasses, heating element are of
    no warranty. It is at the discretion of Principal to charge the labor and transportation costs (Diagnose Trip Charges) of RM200 per trip. In
    any event, the complaint and/or defect are due to mishandling, non-proper maintenance and/or unduly modification, Principal reserves
    the right to impose the Diagnose Trip Charges on the claimant.

    For Small Equipment, claimant is required to self-deliver the unit back to our warehouse for diagnose and repair with only labor charge
    of RM80 being imposed in fulfulling this warranty.

    We abovenamed, hereby agree on the above statement.